Effective Communication Nvq 3

People communicate in order to establish and maintain relationships with others, to give and receive info and instructions, to understand and be understood, to share opinions, knowledge, feelings, and emotions, to give encouragement and show others they are valued. Communication is an essential tool a carer can use to meet the needs of people. It is the basic requirement of the job role to communicate with individuals and staff members on a daily basis. Communicating with other staff members ensures effective team working and continuity of care. It also ensures any health and safety issues and recognised and reported.

Understanding employment responsibilities and rights in health, social care or children and young people’s workforce.

Excellent communication in a social care setting enables a resident to trust staff. This is achieved by being empathetic and understanding towards what they are telling you. Fulfilling their request wherever

By allowing them to be a part of their care planning they can see the support required and the impact of their own decisions on their goals.

AnswersSome things stop communication being as effective as it could be. There are communication barriers within a health & social care environment and it is important to understand them so you can overcome them. It is very important to be able to communicate effectively in a health & social care setting. A service user will not be able to take part in a discussion about their care or planning their future if they do not understand what is being said. Equally, I cannot help if I cannot find a way to understand what the service user is trying to ask for. There are many factors that affect communication. They are:Sensory Deprivation:When someone cannot receive or pass on information because they

A/c 1.2 The benefit of using a child centred model of assessment and planning is that you concentrate on the person and their specific and individual set of needs and circumstances. A child centred model promotes the rights of the child and allows them to communicate and say what they want for themselves. When children are moved to make the correct choice and take a lead using this type of assessment they tend to succeed as they develop their needs. Children and young people’s needs can be identified through observation and the sharing of information between those that are involved in the care of the young people or children. The parents and class teachers are the best places to identify individual needs because the young people spend more time at school and home than they do anywhere else. School/ home visits, review meetings, hospital consultations are some of the

Question 4- Identify sources and types of information and advice available in relation to employment responsibilities and rights. (1.1.4)

ABA is a scientific process of examining what causes and maintains behaviour, in order to bring about positive change.

There are many differing ideas on the best way to communicate in health and social care and there are many strategies used by the many differing professionals working in health and social care. This assignment will review the different strategies used and then will evaluate the differing strategies and their effectiveness when overcoming barriers to effective communication and interpersonal interactions.

Communication is highly important, especially in an elderly care setting. It is useful in many different ways and situations, for example; if the service user had vision impairments, it is important that the professional speaks loud and clearly pronunciating properly however is not patronising in any way making the service user feel uncomfortable. This gets important information, such as changes to medication, across clearly to the service user without them feeling uncomfortable or unaware.

This assignment is centred on effective interpersonal interaction and good communication in health and social care which is achieved through the use of multiple communication methods and techniques and the analysis of how certain types of people think and communicate.

Communication is simply the act of transferring and receiving information from one person to another. We communicate for a variety of reasons such as to share information, to comment, to give instructions and to share opinions. Effective communication involves a two way process in which each person tries to understand the view point of the other person. Moreover, communication is a cycle because when two people communicate they need to check that their ideas have been understood. Good communication involves the process of checking, understanding, using reflection and active listening. Effective communication is highly important for the health and social care sector. If professionals use effective communication then it could help them to focus on fulfilling the needs of service users. There are several theories of communication that can be applied to a health and social care environment.In this assignment we will explore two theories of communication in health and social care.

Leadership is about helping people, empowering people, setting clear goals and motivation, while operating to accomplish the mission and improving the organisation.

Within my work history, I adapted my approach with tools and techniques to have meaningful and informative conversations tailored around people’s individual needs, age or ability, including direct work with children, using interpreters for those with poor English and involving carers of people with limited capacity. Being flexible and intune to both verbal and non-verbal communication styles allows for the wishes, thoughts, feelings and values of diverse service users to be heard, understood and actioned upon, in line with all essential legislation.

Sam the service user was played by an actor. I conducted a 10 minutes mock interview with him. Two members of academic staff and one real service user were observing the progress of the interview. The assessment was filmed. To be able to reflect critically, I was provided with a copy of the video clip along with the observer’s feedback. The remit of the task was to gain a broad understanding of Sam’s background. I believe that the role playing exercise along with this reflective account helped me a great deal to understand and develop some of the key skills involved in effective communication and interviewing clients. Communication is a core Social Work skill (Trevithick, 2005 p1). Through verbal and non-verbal communication, service users are enabled to explore their difficulties. Consequently, service users may gain a clear understanding on how to cope or resolve their issues more effectively.