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Macy's Organizational Structure

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Unlike Starbucks, Macy’s is not doing very well, as evidenced by the fact they announced last month the impeding closure of 68 stores (Peterson, 2017). The company has been struggling for a few years with the growth of the internet and online businesses such as Amazon making their brick and mortar stores impractical in modern times. While the number of stores may not seem like as much of a problem as it is, as other companies have had to close down more in recent years or go out of business in general, this is a symptom of larger problems in both the company and the industry. Starting with organizational effectiveness, one would assume it is ineffective due to the fact they are having to close stores across the United States. The company has …show more content…

Macy’s seems to have a functional structure, where the employees are grouped depending on their job areas, or function ("Org Chart Macy's", 2017). This includes all the usual departments —HR, Marketing, Legal, etc —and a few that seem pretty normal for a big retail company —Merchandizing, Planning, etc. The stores are also grouped under different regional managers, making the structure also geographic —although I wouldn’t say global — as it’s own department in the hierarchy. Lower on the hierarchy, there are then teams at all the different stores of different managers and …show more content…

They have spent time and effort to make themselves this way, and it shows in the majority of their stores. Despite the yearly controversy over their cups, the company has mostly good publicity and is well liked. Macy’s needs to grow and to figure out how to compete in the competitive retail industry. While closing down some of their stores is bad for the employees working there, it could be good for the business to figure out where they are still profitable and to take inventory before deciding where to go next. I look forward to seeing how each company continues to grow, or not, in the

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