Jamie Turner at Mli, Inc. Harvard Business Brief Case

Performance management systems benefit stakeholders at every level if they are implemented successfully. Performance management systems align employee performance with the strategic direction set by the organization. St. Jessica’s Urban Medical Center’s leadership must perform specific actions, prior to implementing the new performance management system, to ensure it is a success. The organization's leadership must disseminate the information throughout the company, create a process that ensures employees can dispute ratings, train raters to evaluate employees and gain buy-in from early adopters (Aguinis, 2013). A newly implemented performance management system will fail if the proper steps are not taken in the beginning.

In order for an organization to achieve long term success, it must consistently evaluate those plans and consider all of the organization’s entities and how they link together. By appraising the existing performance management process, it forces deeper analysis of the process, as well as its intended and unintended influences towards employees and the organization.

(2001). Are you sure you have a strategy?. The Academy of Management Executive. 15 (4), 53.

Compensation systems can take on many forms, all of which have positives and negatives related to it. However, certain components are noted to be determinants of solid compensation plans. One agreement of a solid compensation system is the use of incentives. “Clearly a successful companies set objectives that will provide incentives to increase profitability” (Needles & Powers, 2011). Incentive bonuses should be measures that the company finds important to long-term growth. According to Needles & Powers (2011) the most successful companies long term focused on profitability measures. For large for-profit firms, compensation programs should offer stock options. The interweaving between the market value of a company’s stock and company’s performance both motivate and increase compensation to employees As the market value of the stock goes up, the difference between the option price and the market price grows, which increases the amount of compensation” (Needles & Powers, 2011). Conclusively, a compensation plan should serve all stakeholders, be simple, group employees properly, reflect company culture and values, and be flexible (Davis & Hardy, 1999; The Basics of a Compensation Program).

WATSON, G. and GALLAGHER, K. (2005) Managing for results. 2ND ed. London: Chartered Institute of Personnel and Development.

This course applies the tools available to University of Phoenix graduate students and the competencies of successful managers to understand the functions of business. Students develop an increased awareness of their own perceptions and values in order to manage and communicate with others more effectively. Other topics include MBA program goals, argument construction, decision making, collaboration, and academic research.

Today, organizations need to have a clear understanding of where their organization is and where it needs to be in the future to secure longevity and financial success (Moore, Ellsworth, & Kaufman, 2011). Organizations need to have a performance management system in place to stay competitive. Therefore, having a well-developed performance management process in place allows the employer and employee to communicate goals, share information, and establish career growth. Performance management needs to contribute to the success of the organization while providing a positive impact on the employees. Therefore, the mission, goals and performance management should coincide with one another.

Seong, Jee Young; Kristof-Brown, Amy L.; Park, Won-Woo; Hong, Doo-Seung; Shin, Yuhyung; Journal of Management, Vol 41(4), May, 2015 pp. 1184-1213. Publisher: Sage Publications; [Journal Article], Database: PsycINFO

Performance management is a tool that managers use to ensure that their companies remain at the top of their competitive edge. The Chartered Institute for Personnel Development (CIPD, 2008), defines performance management as a method by which individuals and teams are managed in a way that achieves high performance at an organisational level. The individuals within the organisation share an understanding of the achievement goals of the organisation. In order to achieve this, a general strategy is created, with each individual within the organisation understanding his or her role and requirements within such a strategy

Andrews (2014) pulled together considerable amounts of research about performance management from around the world and came to four conclusions:

Performance management is the process through which managers ensure that employee’s activities and outputs contribute to the organization’s goal (Gerhart, Hollenbeck, Noe, & Wright, 2009). Effective performance management can tell top performers that they are they are valued and encourage communication between managers and their employees (Gerhart, et, el). This process also establish consist standards for evaluating employees and help the organization identify its strongest and weakest employees. The performance process have six steps to show how an organization accomplish its goals. Steps one and two involve knowing what and how the company ‘s strategy to reach its goals. The third step consist of the organization training its employees and engageing in on-going feedback between the employees and managers. The fourth step involes the manager and employee on knowing if the goals are reached are they getting the results that are set out for. Finally, the last goal will be for the manager to identify what the employee can do to capitalize on performance strengths and address weaknesses. The effective performance management techniques for the CEO and average workers are that one task are bigger that the other. The CEO have to make sure all the managers are meeting the performance measure where average workers have to only be concerned about their individual job duty. These are some of the

To successfully transform themselves, high-performing organizations have found that they must fundamentally change their cultures so that they are more results-oriented, customer-focused, and collaborative in nature, and have recognized that an effective performance management system can help them drive internal change and achieve desired results. (Human Capital, 2004)

The definition of the term ‘performance management’ varies in different literatures. As Hutchinson(2013) summed up, combined with Den Harton’s theory(2004), it is a continuous process which links individual and team objectives with organizational goals by measure and improve employee’s skill and performance. According to Armstrong (2012), human resource management aims at making sure the organization has the most talented, skilled and engaged people in order to attain its goals. In this context, performance management is one staple practice helping managers identifying and retaining most competent employees as well as correcting poor performance.

In t he Booz Allen performance management model , “it includes human resource components that are designed to create an integrated system to ensure that high levels of employee performance aligns with organizational goals . ” (Booz Allen, n.d.). A summary review of the Booz Allen performance management model has found that performance capability gains come from worker productivity and from the technicalities in which to develop the high standards of performance and output of workers as a strategic part of management’s intention to fulfill

According to Lawler III, (2003) states that main objective of performance management often include motivating performance, helping individuals develop their skills, building a performance culture, determining who should be promoted, eliminating individuals who are poor performers and helping implement business strategies. In addition to this Latham, Almost, Mann and Moore (2005) outline that the significance of this process of performance management is to establish an organizational culture in which the individual employees and groups within the organization take responsibility for the continuous improvement of their performance for the achievement of the organizational