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Corporate Social Responsibility

Social responsibility in business can be defined as the obligation an organization has to minimize its negative social impact on stakeholders and to maximize its positive impact. In this case study we are introduced to a small local grocery chain referred to as Company Q. Located in a major metropolis, Company Q has recently closed some stores in areas of the city with higher crime-rates. They have started to stock a very limited amount of organic and health-conscience products after years of requests from their customers. Management has declined participating in a program to send expired food to a local food bank based on fears of employee theft by means of taking advantage of the situation. Based on the …show more content…

Participating in the food bank program would benefit Company Q in becoming a better corporate citizen. In areas of high poverty the food bank supplies a service to those unable to afford food. The food bank must rely on donations from local individuals and businesses to be able to serve the community. Company Q could provide food to the food bank that would normally go to waste. In an indirect way this could affect the crime-rates in certain parts of the city if theft was due to unaffordable goods such as food. The lack of trust in their employees reflects poorly on Company Q. With no prior evidence that this has or was happening these assumptions towards the workforce, a stakeholder, are unfounded. Company Q can easily rectify this situation by making a simple and easy to follow standard operating procedure that would make the food bank donations transparent and resolve any discrepancies that could arise between management and employees. Following this plan would benefit the community, workforce, and make Company Q a better corporate citizen.

Closing the stores in the high crime-rate areas not only takes away from the community but also hurts the workforce. When stores close, there is job loss and left behind are vacant buildings that do not add any value to the community. Leaving the people of this community without a local grocery store is poor social responsibility on the part

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