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Case Study Management Process At Hospital Corporation Of America

Decent Essays

Stakeholders are people or groups with interest in an organization that can affect or be affected by the organization itself, its objectives, or its policies (BusinessDictionary, 2015). Each stakeholder brings their own perspective to the table based on their relationship with the organization (e.g. internal or external role), their level of experience, and their area of expertise about the subject matter they are involved with. At a high level, the list of stakeholders for any organization could include people or groups such as: customers, employees, government agencies, suppliers, unions, community resources, shareholders, and business owners. For the purpose of this assignment, I will discuss and review stakeholders relative to the …show more content…

Internal stakeholders are part of HCA and typically have a vested interest in the success of the project because of their role and/or from a company perspective. They stand to gain or lose something based on the organization’s success and they can identify dependencies that are tied directly to the work being done. Examples of internal stakeholders at HCA include: Business Owner (the owner of a specific line of business operation), Product Owner (the owner of the technical aspect for a specific line of business operation), Finance, Quality Assurance, Product Development, Information Protection and Security, Business Solutions Analysts, Executives (e.g. CEO, CFO, and CIO), the Board of Directors, department Managers and Directors, Human Resources, Subject Matter Experts, HCA employed physicians, and Procurement. External stakeholders can still be part of HCA but their interest is strictly due to the fact they could be impacted by the outcome of the work being done. External stakeholders at HCA include: shareholders, customers, vendors, government agencies, patients, non HCA employed physicians, the community, and other hospital organizations. These same internal and external stakeholders can also be classified as primary/secondary stakeholders and direct/indirect stakeholders. “Primary stakeholders have a major interest in the success of the project because they

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