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An Evaluation Of A Service User 's Self Referral

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As a statutory adult social worker, I am responding to a service user’s self-referral regarding support for herself and husband, Ian, on hospital advice after Ian had a fall. Jackie, 69, is a carer for Ian, 66, who has increasing needs due to dementia. The visit’s objective is to explore cost-effective early help support services so Ian can stay independent and have better outcomes within his home. My duty is to conduct separate assessments which explain the couple 's situation. Ian is entitled to a basic needs assessment, whilst Jackie qualifies for a Carer 's Assessment, which focuses on obtaining positive outcomes for both by improving Jackie 's caring ability. Individual care plans will address identified needs in accordance with statutory guidance and each persons ' expressed wishes for preferential support. The aim of the visit is to provide comprehensive advice and information in relation to the couple 's rights and entitlements. In addition, I will discuss the assessment procedure so the couple can make an informed decision whether to consent to the assessment and any offer of support.
I am obliged to acquire each person 's permission at the beginning of the assessment, and once granted keep the individual involved and at the heart of the assessment by highlighting their thoughts, feelings and aspirations. To do this, I need to build a trusting relationship where the couple feel comfortable opening up and sharing sensitive and personal information. The couple

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